Who should attend RCA train-the-trainer training?

This course is designed for principal analysts, reliability engineers, RCA facilitators, and quality professionals who already have strong investigative experience and will be responsible for growing RCA capability across their organization. It is the right course for organizations that want to scale training internally rather than send individuals to external courses indefinitely.

How long is the RCA train-the-trainer course?

The course runs five days, delivered in person or via interactive virtual sessions. The extended duration reflects its dual focus: mastering the full PROACT® methodology at a deep level and developing the facilitation and delivery skills needed to teach it effectively to others.

What are the prerequisites for RCA train-the-trainer training?

There are no formal prerequisites. However, the course is designed for experienced analysts and engineers already familiar with RCA concepts in practice. Organizations typically send their strongest PROACT® practitioners — people who have completed real investigations and understand the methodology beyond theory.

How does internal RCA training capability reduce long-term program costs?

Ongoing reliance on external trainers for every new hire or site expansion creates recurring costs and scheduling delays. Internal trainers allow organizations to onboard new analysts on their own timeline, reinforce methodology standards continuously, and adapt delivery to their specific failure types — at a fraction of the per-head cost of external training over time.

Can train-the-trainer graduates deliver training at all skill levels?

Yes. Graduates are equipped to deliver training across the full spectrum — from frontline 5-Why problem-solving for operators and craftspeople through Basic Failure Analysis for supervisors to full PROACT® certification for principal analysts and engineers. A single internal trainer can serve the entire organization.

In Person

Online

5 Days

Certification Course

No Prerequisites

Train The Trainer: Root Cause Analysis

This course provides an in-depth understanding of RCI’s RCA Methodology. The course is designed to provide a detailed comprehension of how to perform RCA to achieve the maximum bottom-line results. Attendees of this course will become proficient in delivering the course material to others in their organization.

Individual Training

Train Your Team

CEU Eligible

Topics Covered:

Identify restraining paradigms and how they can prohibit finding the solution(s) to problems

Link problems and opportunities to chronic and sporadic events

Write concise failure definitions that provide a single focus point for an analysis

Identify techniques used in the preservation of event data using the 5 P’s (Parts, Position, People, Paper and Paradigms)

Develop a team charter and critical success factors for the analyzed event

Develop the top box of the logic tree by describing the event and modes

Analyze the undesirable event down to its root levels utilizing the logic tree and hypothesis verification technique

Determine the physical, human and latent roots of the undesirable event

Form an analysis team by selecting members based on synergy and whole brain thinking

Determine the physical, human and latent roots of the undesirable event

Obtain recommendation acceptance criteria from management

Develop team recommendations based on analysis results and findings

Communicate findings of the analysis and recommendations for resolution to identified causes (roots) in a meeting with management

Write a complete analysis report including a description of the event, how the analysis was conducted and learned from the analysis

Identify the techniques to review the progress of recommendations selected for implementation

Identify restraining paradigms and how they can prohibit finding the solution(s) to problems

Course Description:

After your best reliability team members are experts in PROACT® root cause analysis, it's time for them to become the in-house trainers as your team grows. During this 4 day course, we'll help you train your trainers, equipping them with the necessary skills to train on RCA 101, 201, and 301.

Course Objective:

Become proficient in the PROACT RCA Method and the delivery of the training materials of this course to others.
Upon completion of this course, attendees will be able to:

Identify restraining paradigms and how they can prohibit finding the solution(s) to problems
Link problems and opportunities to chronic and sporadic events
Write concise failure definitions that provide a single focus point for an analysis
Identify techniques used in the preservation of event data using the 5 P’s (Parts, Position, People, Paper and Paradigms)
Form an analysis team by selecting members based on synergy and whole brain thinking
Develop a team charter and critical success factors for the analyzed event
Develop the top box of the logic tree by describing the event and modes
Analyze the undesirable event down to its root levels utilizing the logic tree and hypothesis verification technique
Determine the physical, human and latent roots of the undesirable event
Obtain recommendation acceptance criteria from management
Develop team recommendations based on analysis results and findings
Communicate findings of the analysis and recommendations for resolution to identified causes (roots) in a meeting with management
Write a complete analysis report including a description of the event, how the analysis was conducted, what was learned from the analysis and correction of identified problems
Identify the techniques to review the progress of recommendations selected for implementation
Advocate a paradigm that promotes proactive continuous improvement, using RCA as a tool

Learning Outcomes:

At the end of this course, you will become proficient in the PROACT RCA Method and the delivery of the training materials of this course to others.

Individual Training

Train Your Team

Next Steps on Your RCA Journey

Connect with an Advisor

Schedule a 15-minute intro session with one of our RCA advisors.

Review Your Goals

A short, no-pressure conversation on your facility's current RCA program and goals.

Define Your Path

We'll identify the right RCA expert to help you explore the perfect solutions for your team.

Contact Us About Our RCA Programs

Frequently Asked Questions

An RCA train-the-trainer program equips your most experienced analysts to deliver RCA training internally — so the organization builds capability without ongoing dependence on outside instruction. Participants become proficient in both the PROACT® methodology and the delivery of course material covering 5-Why, Basic Failure Analysis, and full PROACT® certification to colleagues across the organization.

PROACT® certification qualifies individuals to conduct investigations using the methodology. Train-the-trainer goes further — it qualifies individuals to deliver that training to others. Graduates can train their organization on 5-Why analysis, Basic Failure Analysis, and full PROACT® certification, building a self-sustaining internal program rather than relying on external trainers for each new cohort.

Train-the-trainer makes sense once an organization has a core group of certified PROACT® practitioners and wants to scale RCA capability across multiple sites, departments, or shifts without the cost and scheduling friction of bringing in outside trainers repeatedly. It is particularly valuable for large multi-site operations where standardizing investigative practice across the entire organization is a strategic priority.

The course covers the full PROACT® methodology — failure definitions, the 5 P's of data collection, logic tree construction, hypothesis verification, identifying physical, human and latent root causes, team charter development, recommendation development, and communicating findings to management — plus the facilitation skills needed to deliver this content effectively to adult learners in a workplace setting.

RCA programs that depend entirely on outside expertise are vulnerable to stalling when external support ends. Internal trainers keep the methodology alive as the organization grows and personnel turns over — onboarding new analysts, reinforcing standards, and sustaining the culture of evidence-based problem-solving that separates organizations with mature reliability programs from those still firefighting the same failures year after year.