Reliability 4.0 podcast

Welcome to the Reliability.com Podcast with CEO Sebastian Traeger, exploring innovations, challenges, and experiences in maintenance and asset management. Tune in weekly for expert insights and tips to enhance operational excellence.

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E52: Building a Reliability Program from the Ground Up at NTT Global Data Centers

E51: Why AI Fails Without Good Data—and How to Build a Reliability Foundation First

E49: Why Most KPIs Fail—and How to Make Reliability Actually Drive Strategy

E48: How Haleon Built a Technician-Led RCA Culture (Without Adding More Meetings)

E47: Turning Data into Better Asset Decisions with Ali Walsh

E46: Back to Basics – Reliability Lessons from Ego Pharmaceuticals with Reuben Walters

E45: Usable Capacity and Root Cause Analysis with Drew Hellyer from Aurizon

E44: From Coal to Condition Monitoring with Richard Barber from Drax Group

E43: Reliability at Sea with Esther van der Voort from Anthony Veder

EP42: From Culture to Condition Monitoring with Marian Samaan from Diageo

E41: Escaping Pilot Purgatory with Leo Castillo from ICU Medical

EP40: Capturing Expert Knowledge with Causal AI—Ron Norris on the Future of RCA

EP39: Safer, Smarter Maintenance with Drew Allen from Grace Technologies

EP38: Scaling RCA Across 400+ Users with Greg Evans and Brandy Heath from CMC

EP37: Mining Meets AI with Michael Zolotov from Razor Labs

EP36: CMMS Lessons and Leadership Gaps with Greg Christensen from CMMSradio

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Reliability 4.0

This podcast is your premier destination to unravel how cutting-edge technologies like AI, IoT, and Big Data are revolutionizing the way we approach reliability and maintenance in various industries. Our host, the CEO of Reliability.com, Sebastian Traeger, uses his extensive experience to illuminate the most pressing topics in the reliability engineering field today. The Reliability 4.0 Podcast is here to keep you informed and inspired, bringing you insightful discussions, interviews with leading experts, and real-world case studies. Subscribe now to never miss an episode!

“In data centers, you don’t have the luxury of downtime—but you do have redundancy.” In this episode of Reliability 4.0, Lee McClish, Director of Maintenance and Reliability at NTT Global Data Centers, shares how he built a reliability program from scratch for a fast-growing organization with 21 U.S. sites and hundreds of mission-critical assets.

Lee discusses how he overcame the challenges of redundancy-driven complacency, built a proactive culture, and created measurable results by focusing on preventive maintenance (PMs), KPIs, and effective communication.

We dig into:

🔸 How NTT's data centers balance redundancy with reliability

🔸 Why reliability and culture are the hardest aspects to change

🔸 How Lee built PMs and KPIs from scratch to track progress

🔸 The importance of educating operators and “preaching” proactive maintenance

🔸 How Lee uses scorecards to hold teams accountable and drive continuous improvement

If you’re building a reliability program in a growing, complex environment—or struggling with culture change—this episode has the lessons learned you can implement today.

This episode is available on

📺 YouTube

🎧 Apple Music

Or wherever you get your podcasts!

Want to improve your reliability culture and program? 👉 https://easyrca.com/engage

#Reliability40 #RootCauseAnalysis #DataCenters #PreventiveMaintenance #ReliabilityEngineering #ContinuousImprovement