By Bob Latino

March 23, 2020

Reading Time: 2 minutes


Striving-for-Excellence-The-Art-and-Science-of-Instructional-DesignDownload PDF [15 pages]

By: Ivor K. Davies, Professor of Education, Indiana University, Bloomington, Indiana


“Intelligence, imagination, and knowledge are essential resources, but only effectiveness converts them into results. By themselves, they only set limits to what can be attained.”

-Peter Drucker

Article Summary: 15 pages: PDF

Growth, Productivity, Improvement on Quality – The Reliability Approach –

There are encouraging signs that American industry and business are rolling again after a recession that has lasted some four years. Costs are down and profits are up. Operations are streamlined, efficiency is climbing and labor relations are less combative than in the past. Increasingly, products and services take on a new sparkle consistent with our age of technological innovation and change. Yet, the real testing lies ahead.

The Challenge of Productivity

Ironically, a sense of growing optimism may lull mangers into a spirit of complacency well before the transformation of business and industry is complete. It could erode the hard earned cost cutting effort s and productivity gains of the last few years, and encourage a return to former values and ways of doing things. New technologies, strong foreign competition, and the length of the last recession (four years in the auto-industry compared with the usual six months or so), all signal a need for us to change our ways to doing things.

About the Author
Robert (Bob) J. Latino is former CEO of Reliability Center, Inc. a company that helps teams and companies do RCAs with excellence.  Bob has been facilitating RCA and FMEA analyses with his clientele around the world for over 35 years and has taught over 10,000 students in the PROACT® methodology.

Bob is co-author of numerous articles and has led seminars and workshops on FMEA, Opportunity Analysis and RCA, as well as co-designer of the award winning PROACT® Investigation Management Software solution.  He has authored or co-authored six (6) books related to RCA and Reliability in both manufacturing and in healthcare and is a frequent speaker on the topic at domestic and international trade conferences.

Bob has applied the PROACT® methodology to a diverse set of problems and industries, including a published paper in the field of Counter Terrorism entitled, “The Application of PROACT® RCA to Terrorism/Counter Terrorism Related Events.”

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