PROACT® Root Cause Analysis - a Systematic RCA Method Approach to Solving Failures within any Industry.

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Reliability Center's PROACT® System is a cost effective, standardized solution for solving problems within your organization. RCI's Root Cause Analysis training courses include unique problem solving skills that facilitates a cost effective thorough incident investigation of chronic failures and sentinel events.

Through our Root Cause Analysis, Risk Training programs and associated tools; PROACT® empowers workers at all levels to become better analysts. Our investigation and problem solving techniques for failure scene investigations and human error reduction strategies, prevent recurrence and help develop a proactive environment instead of a reactive one!

Is your root cause analysis method working for you?
Root Cause Analysis has become a widely used term yet it is very misunderstood. The result is the investigation teams believe they are doing a complete "RCA". But are they?

The Fishbone Diagram, 5 Whys and PROACT® Method are all cause and effect relationship processes. The benefits of learning the PROACT® Method, Root Cause Analysis Software and Templates is the ability to drill down to all root causes using reliable facts versus team opinions and assumptions. This enables analysts to realize the "true" RCA reasons of chronic failures, sentinel events and recurring problems. PROACT improves the way teams analyze, document and communicate their findings to management so Reliability goals are achieved in Safety, Quality and Production.

Reliability Center, Inc. invites you to read our published case studies with ROI's in excess of 600%. Our staff of experienced analysts stand ready to assist you in solving your root cause analysis investigations and achieving your long-term Reliability goals.  Reliability Case Histories


    Free Root Cause Analysis Template Error Chart

    For Healthcare or Industry - Get started today by downloading this error diagnostic template for RCA.
    Download PDF

    Free PROACTOnDemand® Two Week Demo

    Try RCA in the Cloud! Instant access after registering. Each console is formated exclusively for Healthcare or Industry.
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What Our Client's Say

  • "We validated the Logic Tree methodology after learning about it through Bob Latino's article, Root Cause Analysis Versus Shallow Cause Analysis: What's the Difference? The Logic Tree Approach is now our system standard, and we've adopted the PROACT® software as well. Our system goal is to make our RCA's more proactive and to capitalize on the RCA lessons learned to prevent harm across the system. The Reliability Center staff has been very responsive to our training and software needs over the years."

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    David AllisonDirector/Patient Safety - PeaceHealth

  • "We have gotten so much more from our analysis using PROACT. What was usually a long drawn out process has been significantly streamlined. Using the program has been a great educational tool for our organization from the clinical side to hospital information system analysis to maintenance engineering."

    root cause analysis for healthcare

    Anne FloodDirector Risk/Quality - Union Memorial Hospital/MedStar

  • "The PROACT methodology has given us a truly logical, data-driven approach for root cause determination. PROACTOnDemand makes implementation of this methodology seamless across various user groups throughout our organization. The ability to upload supporting documentation for team review is an especially useful feature."

    root cause analysis testimonials

    Matt ArndtSenior Reliability Engineer - Materion Brush Performance Alloys – Elmore

  • "Using the PROACT Methodology, we identified quite a few issues that perhaps would have remained unidentified with a less robust RCA process."

    root cause analysis for healthcare

    Rafael E. Campo, MDProfessor of Clinical Medicine, University of Miami School of Medicine, Chief Patient Safety and Quality Officer University of Miami Health System

  • "Your work (Reliability Center) has helped Cliffs Natural Resources to learn from their failures. The training and consulting in root cause analysis (RCA) has helped Cliffs pinpoint the underlying reasons for problems and paved the way to develop strategies for improving performance. Your (RCI) efforts have allowed Cliffs to have significant and widespread financial benefits. These efforts have specifically resulted in improved production, increased maintenance precision and improved business focus."

    cliffs Natural Resources

    Paul AndrewsReliability Engineer - Cliffs Natural Resources

  • "I've long known what an RCA is supposed to do, but not how to get there. Using the PROACT software helped to easily apply the RCA discipline to produce analyses that are robust and meaningful. In fact, PROACT helped uncover surprising causes buried in events that I thought I knew everything about"!

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    Mr. Tobias Gilk, M. Arch., President & MRI Safety DirectorMednovus™ SAFESCAN®, Leucadia, CA 92024 USA