What is Root Cause Analysis (RCA) training?

Root Cause Analysis training teaches structured problem-solving techniques that help teams investigate failures, determine why problems recur, and implement solutions that prevent recurrence. RCA shifts organizations from reactive firefighting to proactive prevention.

Which RCA methodology does this training use?

Our training is grounded in the PROACT® RCA Methodology, a disciplined, evidence-driven, systemic approach designed to identify latent and systemic causes, not just surface symptoms. It goes beyond basic techniques like 5 Whys to deliver results that improve bottom-line performance.

What types of RCA courses do you offer?

We deliver a full catalog of on-site, hands-on RCA training tailored for various roles and skill levels: PROACT® RCA Certification (2–3 days) – In-depth training for investigators and facilitators. Basic Failure Analysis (1 day) – Practical problem solving for operators and technicians. Human Error Reduction (1–2 days) – Proactive strategies targeting human performance failures. Why Parts Fail (1–2 days) – Mechanical failure understanding for maintenance personnel. RCA Overview (½ day virtual) – Executive and leadership intro to RCA methods.

Who should attend RCA training?

This training benefits anyone involved in reliability, maintenance, operations, safety, and leadership — from frontline technicians to engineers and facility managers — who wants to improve problem solving and prevent recurring failures.

Do you offer certification?

Yes. The PROACT® RCA Certification course is designed to equip participants with the skills to lead formal RCA investigations and produce fact-based findings and recommendations.

Can training be delivered at our site?

Absolutely. We bring our RCA experts directly to your facility for customized, team-focused training designed around your challenges and goals.

What outcomes can we expect from training?

After completing our training, your team will be able to: Facilitate structured, evidence-based root cause investigations. Build corrective actions that stop chronic failure recurrence. Improve communication of findings and recommendations across teams. Link analysis outcomes to measurable performance improvements.

Is there any prerequisite for attending?

No formal prerequisites are required for most workshops. However, certain advanced courses (like PROACT® Certification) assume familiarity with basic RCA concepts.

How do I choose the right training for my team?

If you’re unsure which course best fits your organization’s needs, our advisors can help you: Assess your current RCA maturity. Align training objectives with performance goals. Build a tailored training plan for your team.

Do you offer virtual or self-paced courses?

In addition to on-site workshops, we provide virtual RCA overview sessions and self-paced learning through the Reliability Learning Center.

How do I get started?

You can get started by connecting with one of our training advisors for a 15-minute consultation to discuss your goals and training options.

The Global Leader in
Root Cause Analysis Training

For over 50 years, we’ve provided the blueprint for investigation excellence.

We bring our on-site Root Cause Analysis Training directly to your facility—equipping reliability, maintenance, operations, quality, and EHS teams to run stronger investigations, prevent repeat events, and protect your bottom line.

Connect with a Training Advisor

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Looking for individual RCA training or self-paced courses?

Visit the Reliability Learning Center

TRUSTED BY GLOBAL RELIABILITY LEADERS

Why PROACT® Certification is the Gold Standard for Root Cause Analysis Training

More than a method, PROACT® is a complete problem-solving engine designed for the complexities of modern industry.

Scientific Rigor (The 5-Ps)

We employ a disciplined, data-driven collection process focused on Parts, Position, People, Paper, and Paradigms to eliminate investigative bias.

Systemic Root Identification

Unlike linear methods, we drill past physical failures to uncover the Human and Latent (Systemic) causes that allow errors to recur.

The Chronic Failure Focus

PROACT targets the "hidden in plain sight" failures that happen every day—
often dismissed as a cost of doing business but responsible for massive
bottom-line erosion.

Verified ROI

Our process links every recommendation to performance metrics and
corporate dashboards to prove financial impact.

We Literally Wrote the Book on RCA

The founders of Reliability Center are the authors behind the industry-standard textbook, "Root Cause Analysis: Improving Performance for Bottom-Line Results".

The PROACT® methodology isn't just a theory; it is the blueprint for excellence used by thousands of teams worldwide.

50+

Years of Experience

30k+

Professionals Trained

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On-Site Root Cause Analysis Training Catalog

Customized sessions for your facility. Each course accommodates 8–25 team members for hands-on mastery. All Reliability Center, Inc. courses qualify for SMRP Certified Maintenance & Reliability Professional (CMRP) CEUs.

PROACT® RCA Certification

2-3 DAYS ON-SITE TRAINING

Empower your teams to lead high-quality investigations that consistently uncover what’s really driving your biggest losses—and prevent those failures from repeating.

• Logic Tree Reconstruction

• 5-P Data Discipline

• Facilitation & Team Assembly

• 3-Day Includes Live Mentoring

Basic Failure Analysis (BFA)

1 DAY WORKSHOP

Equip operators to solve chronic daily issues efficiently using a 4-step practical process

Audience: Technicians & Operators

Human Error Reduction

1-2 DAY WORKSHOP

Address the 67% of failures linked to human performance through proactive reduction strategies.

Audience: Safety & Reliability Managers

Why Parts Fail?

1-2 DAY WORKSHOP

Identify mechanical failure modes from fractured surfaces to verify your RCA hypotheses.

Audience: Maintenance Engineers

RCA Overview

1/2 DAY (VIRTUAL)

A high-level introduction to problem-solving methods and the EasyRCA toolset.

Audience: Leadership & New Hires

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Looking for individual RCA training or self-paced courses?

Visit the Reliability Learning Center

Next Steps on Your RCA Training Journey

1

Connect with an Advisor

Schedule a 15-minute intro session with one of our RCA training advisors.

2

Review Your Goals

A short, no-pressure conversation on your facility's current RCA program and training goals.

3

Define Your Path

We'll identify the right training expert to help you explore and plan the perfect training for your team.

Contact Us About Our RCA Training Programs

Frequently Asked Questions

We deliver a full catalog of on-site, hands-on RCA training tailored for various roles and skill levels:

PROACT® RCA Certification (2–3 days) – In-depth training for investigators and facilitators.
Basic Failure Analysis (1 day) – Practical problem solving for operators and technicians.
Human Error Reduction (1–2 days) – Proactive strategies targeting human performance failures.
Why Parts Fail (1–2 days) – Mechanical failure understanding for maintenance personnel.
RCA Overview (½ day virtual) – Executive and leadership intro to RCA methods.

The Global Leader in Root Cause Analysis Training