
Unpacking the Bursa Malaysia Cybersecurity Breach: How Root Cause Analysis Can Keep Your Systems Safe
Reading Time: 3 minutes
Have you been following the headlines about Bursa Malaysia’s recent cybersecurity breach? According to an article by The Edge, several online trading accounts were compromised on April 24, 2025, leading to unauthorised share purchases on Bursa Malaysia. While the immediate headlines focused on sudden spikes in penny-stock prices and millions lost through illicit gains, the true question for business leaders

Case Study: Ash Grove Cement’s Enhanced Reliability with EasyRCA
Reading Time: 3 minutes
Company OverviewAsh Grove Cement, a leading North American producer of cement with 12 manufacturing plants and 41 distribution terminals across the U.S. and Canada, is committed to enhancing its operational efficiency, reliability, and safety across its facilities. As part of their continuous improvement efforts, Ash Grove Cement implemented EasyRCA, a web-based root cause analysis (RCA) software, to address challenges with

A Breakthrough in Food Safety through Root Cause Analysis – Listeria Contamination in the Food Industry
Reading Time: 2 minutes
A Breakthrough in Food Safety: New Diagnostic Solution for Listeria Contamination In the ever-evolving landscape of food safety, Listeria monocytogenes remains a persistent and dangerous threat. Contaminated food can lead to severe health risks, costly recalls, and legal ramifications. Recently, a breakthrough diagnostic solution was introduced to the food industry to detect and analyze the root causes of Listeria contamination

5 Whys Technique: Simple Steps to Find Real Problems (with examples and template)
Reading Time: 7 minutes
With over two decades in business – spanning strategy consulting, tech startups and executive leadership – I am committed to helping your organization thrive. At Reliability, we’re on a mission to help enhance strategic decision-making and operational excellence through the power of Root Cause Analysis, and I hope this article will be helpful! Our goal is to help you better

7 Powerful Root Cause Analysis Techniques and Tools
Reading Time: 5 minutes
With over two decades in business – spanning strategy consulting, tech startups and executive leadership – I am committed to helping your organization thrive. At Reliability, we’re on a mission to help enhance strategic decision-making and operational excellence through the power of Root Cause Analysis, and I hope this article will be helpful! Our goal is to help you better

Root Cause Analysis Without Verification is Conventional Wisdom
Reading Time: 5 minutes
Root cause analyses are done every day all over the world. Organizations do root cause analysis because it is good business. From an explosion in an auto parts plant to the wrong prescription being given to a patient. Events such as these can have dramatic monetary, physical and psychological effects on an organization. To solve problems down to the true

How Solving This Problem At It’s Root Saved This Company $1.15 Million
Reading Time: 6 minutes
The Problem: “We had experienced nine catastrophic failures of our lance carriage assemblies in the Basic Oxygen Furnaces (BOF) at an approximate cost of $250,000 each…”

Chronic Failure Cost Calculator RCA (5min Video)
Reading Time: < 1 minute
Try this easy to use calculator to see how much money is spent on Chronic Failures. Learn what is costing you the most then fix the ROOT of the problem rather than treating the symptoms.

Solving Chronic Failure (Video From The Vault)
Reading Time: < 1 minute
When is an RCA Typically Done? What about the Chronic Failures? Learn in this “Video From The Vault” how PROACT RCA works on Chronic Failures for a PROACTive Reliability Environment!

RCA Tools VS Methodologies
Reading Time: 4 minutes
If we have heard it once, we have heard it a million times – “let’s do an RCA on that failure”. The problem here is that phrase will mean something different to everyone who says it. What is an RCA? That is a question even the notable experts cannot agree on. With all of this RCA “chaos”, how do we make any progress? The

EasyRCA Continues To Grow Its Features, Customer Base, & Strategic Partnerships.
Reading Time: < 1 minute
Our newest software offering, EasyRCA, continues to grow with both an increasing user base as well as with strategic partnerships. One example is a partnership agreement announced this week with Uptake. Through this non-exclusive partnership, EasyRCA has once again validated itself as a powerful solution for helping Reliability Teams increase their ROI while completing better, faster RCAs. “Joining RCI’s root

RCA Principal Analysts vs Subject Matter Experts: What’s the Difference?
Reading Time: 11 minutes
Abstract: An undesirable event occurs (fancy term for unexpected failure) a Root Cause Analysis (RCA) is triggered. This usually means what occurred is a severe event as triggers are often set pretty high (i.e. – reportable injury/fatality, equipment damage in excess of >$$k, production losses in excess of > $$k, regulatory violation, etc.). Since there is urgency and visibility, how