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Problems Are Good!
Reading Time: 6 minutes The best organizations in the world are not the ones with all the systems and procedures, all the acronyms, or even the most up to
PROACT: A Consultant’s Review
Reading Time: 5 minutes Root Cause Analysis has always been dear to my heart. The procedure involved in finding the root causes and addressing them have intrigued me greatly
Are We Crazy About Mistakes?
Reading Time: 3 minutes First, a question: What is the difference between a child hitting a pitch and the ball breaking a neighbor’s window and the child throwing the
EasyRCA: A Consultant’s Review
Reading Time: 4 minutes Recently, most of our concerns stem around getting stuff done faster but wanting the same quality result. For instance, when loading a web page, we