RCI may engage and use third party data processors with access to certain customer data (each, a “Sub-processor”) in order to support delivery of our EasyRCA Services. For example, RCI currently uses Sub-processors to provide infrastructure services. This page provides important information about the identity and role of Sub-processors. The table below shows what activity each sub-processor performs. Prior to engaging any sub-processor, RCI undertakes a thorough review to evaluate the privacy, security and confidentiality practices of potential vendors that will or may have access to or process customer data.
RCI maintains contracts with each Sub-processor to limit the processing of customer data to the extent necessary to provide the specified service, to ensure levels of privacy and security at least equivalent to those provided by RCI, and to minimize the amount of customer data that is processed.
If you would like to be notified of changes to this list, please email [email protected]. Include the Subject, “Subscribe to EasyRCA’s Subprocessor List,” Customer Name, Full Name, Email, and Business Title.
| Entity Name | Contact Info | Processing Activity | Location of personal information |
| AWS | Amazon Web Services, Inc.410 Terry Avenue North,Seattle, WA 98109-5210U.S.A. | Cloud storage and data processing services. | USA |
| Cloudflare | Cloudflare, Inc.101 Townsend StreetSan Francisco, CA 94107USAEmily HancockData Protection [email protected] | web security & security protection | USA |
| Coda | Coda Project, Inc.888 Villa St., Floor 4Mountain View, CA [email protected] | Product Analytics | USA |
| Dialpad | Dialpad, Inc3001 Bishop Ranch, Suite 300, San Ramon, CA 94583General Counsel, [email protected]. | Sales & Marketing Communication | USA |
| Docmosis | Docmosis Pty LtdSuite 8 / 5 Hasler RdOsborne Park, WA 6017,Australia | Document generation | USA |
| Github | GitHub PrivacyGitHub, Inc.88 Colin P. Kelly Jr. StreetSan Francisco, California 94107 [email protected] | Issue tracking | USA |
| Google Cloud Services (+BigQuery) | Kristie Chon Flynnhttps://support.google.com/a/contact/googlecloud_dpt?visit_id=638768110873471536-1775199657&rd=1 | Google cloud – data & file storageBigQuery – Security logging, backups | USA |
| Heroku | Name: Salesforce, Inc. Address: Salesforce Tower, 415 Mission Street, 3rd Floor, San Francisco, CA 94105, USA Contact person’s name, position and contact details: Lindsey Finch, DPO, [email protected] | app deployment and management | USA |
| Hubspot | Hubspot Inc.Two Canal Park, Cambridge, MA 02141, USANicholas Knoop, Data Protection Officer | Sales CRM | USA |
| Intercom | Intercom Privacy Team – [email protected] | Customer support messaging | USA |
| Linear | Linear Orbit, [email protected] Artman | Issue tracking | USA |
| Microsoft (+ PowerBI, Azure) | Microsoft Enterprise Service PrivacyMicrosoft CorporationOne Microsoft WayRedmond, Washington 98052 USA https://www.microsoft.com/en-us/privacy/privacy-support-requests | Cloud services, data analytics | USA |
| Mixpanel | [email protected] | Product Analytics | USA |
| OpenAI | OpenAI OpCo, LLC1960 Bryant Street, San Francisco, CA 94110Emma RedmondHead of EU Data [email protected] | AI model and data analytics | USA |
| Sentry | Functional Software, Inc. d/b/a Sentry45 Fremont Street, 8th Floor, San Francisco, CA 94105Virginia Badenhope, General Counsel, [email protected] | Error tracking, performance monitoring | USA |
| Stripe | Stripe, Inc.354 Oyster Point BoulevardSouth San Francisco, California, 94080, [email protected] | Payment Processing | USA |
| Thinkific | 369 Terminal Ave, Vancouver, British Columbia, V6A 4C4, [email protected] | Content Delivery | USA |
| Weglot | [email protected] | Translation | EU |
| Zapier | Zapier Suk Kim, General [email protected] | Automation of workflows, data integration | USA |