Reliability 4.0 podcast
Welcome to the Reliability.com Podcast with CEO Sebastian Traeger, exploring innovations, challenges, and experiences in maintenance and asset management. Tune in weekly for expert insights and tips to enhance operational excellence.
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This podcast is your premier destination to unravel how cutting-edge technologies like AI, IoT, and Big Data are revolutionizing the way we approach reliability and maintenance in various industries. Our host, the CEO of Reliability.com, Sebastian Traeger, uses his extensive experience to illuminate the most pressing topics in the reliability engineering field today. The Reliability 4.0 Podcast is here to keep you informed and inspired, bringing you insightful discussions, interviews with leading experts, and real-world case studies. Subscribe now to never miss an episode!
In this episode of Reliability 4.0, we sit down with Craig Dark, Maintenance Operations Specialist at Drax, to explore how his team rolled out an effective root cause analysis (RCA) program across their U.S. biomass facilities. Craig shares how his career evolved from hands-on millwright work to overseeing process and mechanical reliability and how that practical background shapes his approach to solving problems today. He also walks us through why Drax adopted EasyRCA, what they looked for in a software solution, and how ease of use drove organization-wide adoption.
We also dive into real examples of RCA in action—like how Craig’s team used EasyRCA to resolve a complex quality issue by uncovering not one, but seven interrelated root causes. He explains how they use Power BI for task tracking, how AI helps engineers get “unstuck,” and why executive summaries are key to stakeholder buy-in. Learn how Drax is turning RCA into a repeatable, data-driven tool for both technical and process excellence.
