Resources

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In April 2025, prominent UK retailers Marks & Spencer (M&S), Co-op, and Harrods faced significant cyberattacks that disrupted operations and exposed vulnerabilities in their cybersecurity frameworks. These incidents highlight the critical need for thorough root cause analysis (RCA) to understand and mitigate such threats effectively. The Incidents: A Brief Overview Marks & Spencer (M&S) M&S experienced a major cyberattack over

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What Happened in Richmond? In the early hours of May 27, 2025, a large portion of Richmond, Virginia woke up to a frustrating and unexpected problem—dry taps and low water pressure. What began as overnight maintenance work quickly led to a city-wide boil water advisory, with officials urging residents not to drink or cook with tap water unless it was

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Introduction Root cause analysis (RCA) is essential—but let’s face it, it’s often time-consuming. What if you could bypass the heavy documentation and jump straight into solving the problem?  That’s where RCA Turbo comes in. Now available in the EasyRCA app, RCA Turbo is designed for speed and simplicity, allowing anyone to create a complete root cause analysis in seconds—just by

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On April 28, 2025, Spain and Portugal experienced one of the most significant power outages in European history, plunging millions into darkness, halting transportation, and disrupting critical services. The blackout, which lasted several hours, affected major cities including Madrid, Lisbon, and Barcelona, leading to widespread chaos and raising pressing questions about the resilience of modern power grids. What Happened? At

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Have you been following the headlines about Bursa Malaysia’s recent cybersecurity breach? According to an article by The Edge, several online trading accounts were compromised on April 24, 2025, leading to unauthorised share purchases on Bursa Malaysia. While the immediate headlines focused on sudden spikes in penny-stock prices and millions lost through illicit gains, the true question for business leaders

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Company OverviewAsh Grove Cement, a leading North American producer of cement with 12 manufacturing plants and 41 distribution terminals across the U.S. and Canada, is committed to enhancing its operational efficiency, reliability, and safety across its facilities. As part of their continuous improvement efforts, Ash Grove Cement implemented EasyRCA, a web-based root cause analysis (RCA) software, to address challenges with

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A New Era of Film Production Efficiency The manufacturing industry is seeing a transformation in plastic film production. A recent innovation introduced real-time monitoring technology that enables manufacturers to detect defects and material inconsistencies before production bottlenecks occur. This system enhances automated quality control, allowing production teams to address film-stretching issues, thickness inconsistencies, and raw material defects before they affect

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A Breakthrough in Food Safety: New Diagnostic Solution for Listeria Contamination In the ever-evolving landscape of food safety, Listeria monocytogenes remains a persistent and dangerous threat. Contaminated food can lead to severe health risks, costly recalls, and legal ramifications. Recently, a breakthrough diagnostic solution was introduced to the food industry to detect and analyze the root causes of Listeria contamination

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In today’s digital-first world, businesses rely on highly available, scalable, and resilient systems to maintain seamless operations. A single instance of downtime can lead to significant financial losses, customer dissatisfaction, and operational inefficiencies. This is where the role of a Site Reliability Engineer (SRE) becomes essential. What is a Site Reliability Engineer (SRE)? A Site Reliability Engineer (SRE) is a

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In industries such as manufacturing, pharmaceuticals, and energy, equipment reliability is critical to maintaining efficiency, reducing downtime, and ensuring workplace safety. The Reliability Engineer plays a crucial role in achieving these objectives by focusing on preventive maintenance, failure analysis, and continuous improvement strategies. What is a Reliability Engineer? A Reliability Engineer is a professional dedicated to improving asset performance by

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Health, Safety, and Environment (HSE) are critical pillars of success for industrial operations. A robust HSE program protects employees, ensures compliance, and minimizes environmental impact. However, even the most comprehensive HSE strategies are not immune to incidents. When accidents, environmental violations, or health concerns arise, Root Cause Analysis (RCA) becomes an indispensable tool for driving improvements and preventing recurrence. The

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Root Cause Analysis (RCA) is a cornerstone of reliability engineering, providing a structured approach to identifying and addressing the root causes of failures. A well-designed RCA template simplifies this process, ensuring consistency and thoroughness across teams. What is an RCA Template? An RCA template is a pre-formatted document or framework designed to guide teams through the RCA process. It serves