INCREASE ASSET PERFORMANCE
WITH BETTER ROOT CAUSE ANALYSIS.
Reliability's PROACT® root cause analysis training and RCA software can quickly help your team capture ROI, increase asset uptime, and ensure safety.
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Build the reliability program of the future, today.
Root Cause Analysis Training
Root Cause Analysis Software
Our root cause analysis software EasyRCA mobilizes your team to complete standardized RCA’s while giving you the enterprise-wide data you need to increase asset performance and keep your team safe.

See How Root Cause Analysis Can Help You

It's essential that your most critical assets are as reliable and safe as possible.
If your teams aren't conducting excellent and efficient root cause analysis, you're leaving significant ROI on the table.

More RCA's in less time with better ROI.
Better data across multiple plants
Increased uptime and ROI from assets
Improved safety

This podcast is your premier destination to unravel how cutting-edge technologies like AI, IoT, and Big Data are revolutionizing the way we approach reliability and maintenance in various industries. Our host, the CEO of Reliability.com, Sebastian Traeger, uses his extensive experience to illuminate the most pressing topics in the reliability engineering field today. The Reliability 4.0 Podcast is here to keep you informed and inspired, bringing you insightful discussions, interviews with leading experts, and real-world case studies. Subscribe now to never miss an episode!
In this episode of Reliability 4.0, we sit down with Todd Heindselman, Supervisor of Customer Support Reliability at Liebherr Mining, to explore how reliability strategies impact ultra-class mining trucks. Todd shares his journey from the U.S. Navy to leading reliability efforts for some of the largest mining equipment in the world, including 400-ton payload trucks. He explains how Weibull studies, component reliability analysis, and condition monitoring help optimize maintenance schedules and prevent costly unplanned downtime in mining operations worldwide.
We also discuss the importance of root cause analysis (RCA) in identifying failure trends and how real-time data insights enhance reliability. Todd shares insights into the tools and technologies that drive his work, from OEM-developed tracking systems to Weibull analysis software that helps forecast optimal component life cycles. He highlights why following the data—rather than making assumptions—is key to uncovering true root causes. He shares how his role bridges the gap between end users and OEMs, ensuring maximum equipment uptime and efficiency.


Our PROACT® RCA Methodology
Since its inception in the mid-80’s, our PROACT® methodology has helped hundreds of companies do tens of thousands of successful RCAs, resulting in large financial returns for the business. PROACT® is a robust Root Cause Analysis (RCA) process that can drive incredible business results for your company.