Root Cause Analysis Training, Consulting and Software Since 1985
PROACT® Root Cause Analysis System includes problem solving skills and techniques to prevent recurrence of mechanical failures, accidents, chronic events and adverse events. With or without our Results-Proven RCA software the PROACT Approach is used to mitigate risk, optimize cost, increase performance and establish reliability goals. Increase your KPI & Bottom-Line Results with Reliability Center Inc.
Client Stories |  RCI Brochure
Reliability Services & RCA Software
PROACTOnDemand® SaaS RCA Subscriptions - Easily accommodates other RCA methods, PROACT® RCA Enterprise for Networks & Readmissions Priority Action Planning Software for Healthcare.Learn More
PROACT® Root Cause Analysis and RCA Templates webinars will help you understand where to start your RCA and manage the RCA process. For Industry & Healthcare. Register Today!
Robert J. Latino - CEO's Message
Learn what sets Reliability Center Inc. apart from the others. All RCA Movies
"We validated the Logic Tree methodology after learning about it through Bob Latino's article, Root Cause Analysis Versus Shallow Cause Analysis: What's the Difference? The Logic Tree Approach is now our system standard, and we've adopted the PROACT® software as well. Our system goal is to make our RCA's more proactive and to capitalize on the RCA lessons learned to prevent harm across the system. The Reliability Center staff has been very responsive to our training and software needs over the years."
"We have gotten so much more from our analysis using PROACT. What was usually a long drawn out process has been significantly streamlined. Using the program has been a great educational tool for our organization from the clinical side to hospital information system analysis to maintenance engineering."
"The PROACT methodology has given us a truly logical, data-driven approach for root cause determination. PROACTOnDemand makes implementation of this methodology seamless across various user groups throughout our organization. The ability to upload supporting documentation for team review is an especially useful feature."
"Using the PROACT Methodology, we identified quite a few issues that perhaps would have remained unidentified with a less robust RCA process."
"Your work (Reliability Center) has helped Cliffs Natural Resources to learn from their failures. The training and consulting in root cause analysis (RCA) has helped Cliffs pinpoint the underlying reasons for problems and paved the way to develop strategies for improving performance. Your (RCI) efforts have allowed Cliffs to have significant and widespread financial benefits. These efforts have specifically resulted in improved production, increased maintenance precision and improved business focus."
"I've long known what an RCA is supposed to do, but not how to get there. Using the PROACT software helped to easily apply the RCA discipline to produce analyses that are robust and meaningful. In fact, PROACT helped uncover surprising causes buried in events that I thought I knew everything about"!