The Latino brothers have been trail blazers in Root Cause Analysis for as long as I have known them. They have been particularly visionary in pioneering the inclusion of Human Factors into this field, via the PROACT methodology, over the past decade and a half. As always, their vision has been right on target!
Root Cause Analysis Consulting Services & Facilitations
Our Reliability Experts, Veteran Analysts, work together with you and your team of subject matters experts, to fully understand the human performance issues that led to any undesirable outcome. Uncovering why good people make poor decisions, is the key to any successful RCA. Let RCI's investigative veterans help your analysts in any capacity they are comfortable with, so that they can quickly develop their investigative skill sets and not be dependent on external assistance. Our goal is for them to 'fly solo'!
Root Cause Analysis Facilitation: On Location
PROACT® Root Cause Analysis Mentoring
RCI's Book Reviews
—Daryl Mather, Owner and Principal Consultant, Reliability Success Pty Ltd
As assets become more sophisticated, and we become more reliant on machinery, human error (and the reasons for it) are a far greater part of the reliability picture. This book will provide even greater support to companies that want to get the most out of their physical assets, and the PROACT methodology will continue to deliver unique value as they continue to evolve the method.
—Tim Stovall, CMRP, Reliability Leader, NOVA Chemicals, Inc.
"Having been involved since 1988 in the use of RCI's root cause methodology, I know it provides repeatable success regardless of the magnitude of failure or type of industry. I can solidly contribute $10 million in savings from using the process. The knowledge in this book will stop the cycle of repeated failures.
—Alan Laundry, Tech. Services Manager, Westcoast Energy, Inc., Ft. St. John, BC.
… a technique that allowed us to fix a chronic processing problem that plagued one of our gas plants for more than ten years. If not for this technique, we would still be 'fire fighting' this problem today.
—Doug Plucknette - Eastman Kodak
Very complete course on how to perform RCA from start to finish. Real life examples of problems are excellent in making connections.
—Thomas Bublitz - Herman Miller, Inc.
... an excellent thought process stimulator. The ideas generated are excellent and much good variety of industries represented, lots of interaction and information exchanged.
—Doug Walwyn, Maintenance & Reliability Engineer, General Mills, Inc.
… am finally convinced that this is the tool of choice (when compared to RCM)
– Krishna B. Misra, in International Journal of Performability Engineering, April 2008, Vol. 4, No. 2
The reviewer would like to recommend this book to all reliability and maintenance engineers for a serious look at the material presented in the book and to reliability schools for graduating engineering students. It is a good book that explains the root cause analysis approach to engineering systems.